Terms of Service

1. Who we are

Seopotion ("Seopotion", "we", "us", "our") is a service operated by:

• Deniz Yazagan, sole trader, trading as "Seopotion"
• Address: Bengi Sokak 8/1, Erenköy, Kadıköy, Istanbul, Türkiye
• Email: support@seopotion.co

Seopotion is operated as a sole proprietorship. Your contract is with Deniz Yazagan personally, trading under the name Seopotion; there is no separate company.

These Terms of Service (the "Terms") form a binding agreement between you and Deniz Yazagan governing your access to and use of the Seopotion website at seopotion.co, the Seopotion application, and all related features, integrations and support (together, the "Service").

By creating an account, signing in, or using the Service, you accept these Terms. If you do not accept them, do not use the Service.

Two further documents form part of this agreement and are incorporated by reference:

• the Privacy Policy, which explains how we handle personal data; and
• the Refund and Cancellation Policy, which explains how subscriptions end and when money is returned.

2. Definitions

3. Eligibility and accounts

1. You must be at least 18 years old to use the Service. The Service is not directed at children and we do not knowingly create accounts for minors.
2. Accounts are created exclusively through Google Sign-In. We do not issue passwords. You are responsible for the security of the Google account you sign in with, and for everything done through your Seopotion account.
3. If you use the Service on behalf of a company or other organisation, you confirm you are authorised to bind that organisation, and "you" means that organisation.
4. You must give accurate information during onboarding and keep it current. You may only connect websites and publishing destinations that you own or are authorised to manage.
5. Accounts are for the workspace they belong to. You may invite colleagues to a workspace where the Service supports it; you remain responsible for their use.

4. What the Service does

Seopotion is an AI-assisted SEO content platform. Depending on your Plan and the integrations you connect, it may:

• scan your website to build a profile of your business, audience and existing content;
• research keywords and search demand, and propose a content plan;
• generate articles, outlines and on-page SEO elements using third-party AI models;
• generate images and suggest relevant YouTube videos to accompany articles;
• publish finished content to connected platforms (for example WordPress);
• read your Google Search Console performance data, if you connect it, to report on rankings and impressions and to inform recommendations; and
• on the Expert-Led Growth Plan, provide human SEO services alongside the software.

We develop the Service continuously. We may add, change, or remove features. If a change materially reduces the core functionality of a Plan you are paying for, we will give you reasonable advance notice by email and you may cancel under clause 7.7.

4.1 The Service is a tool, not a guarantee of results

Search rankings, traffic, conversions, and whether AI assistants mention your brand are determined by search engines and third-party systems that we do not control and that change without notice. We do not guarantee any specific ranking, traffic volume, revenue, or SEO outcome. Any figures shown in marketing material, case studies or the application are illustrative, not promises.

4.2 AI-generated output requires your review

Output is produced by automated systems. It may be inaccurate, outdated, biased, non-original, or unsuitable for your context, and it may resemble content produced for other users from similar inputs. You are responsible for reviewing, editing, fact-checking and approving Output before publishing it, including checking that it complies with law, with any professional or advertising rules that apply to you, and with the terms of the platform you publish it to. Output is not legal, medical, financial or other professional advice.

Where the Service publishes automatically to a destination you have connected, you accept that content may go live without individual review, and you remain responsible for it. You can disable automatic publishing in your settings.

5. Customer Content and Output

1. You keep ownership of Customer Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit and display Customer Content for the purpose of operating and supporting the Service for you, including sending it to the third-party providers listed in clause 9. This licence ends when the content is deleted, subject to routine backup cycles.
2. You own Output, to the fullest extent ownership is capable of arising, and subject to your having paid the fees due. We assign to you whatever rights we hold in Output generated for your workspace.
3. Limits on ownership of AI Output. In many jurisdictions, material generated without sufficient human authorship may not attract copyright protection at all. We make no representation that Output is protectable, original, or free of third-party rights.
4. You confirm you have all rights necessary to give us Customer Content, and that our processing of it as described will not infringe anyone's rights or breach any law.
5. We may use aggregated, de-identified technical and usage data — data that does not identify you, your workspace, your website or any individual — to operate, secure, and improve the Service. We do not use your Customer Content or Output to train our own or third parties' AI models.

6. Acceptable use

You must not, and must not permit anyone else to:

• use the Service to create or publish content that is unlawful, defamatory, harassing, hateful, sexually exploitative, or that infringes intellectual property, privacy or publicity rights;
• generate deceptive content, including impersonation of real people or organisations, fabricated reviews, testimonials, credentials, statistics or news;
• use the Service for spam networks, link farms, doorway or scraper sites, cloaking, or other techniques that violate the guidelines of Google or other search engines;
• connect a website or publishing account you are not authorised to manage;
• attempt to circumvent Plan limits, quotas, rate limits, or entitlement checks; share credentials across workspaces to avoid fees; or resell, sublicense or provide the Service as a service bureau to third parties without our written agreement;
• reverse engineer, decompile, scrape, or systematically extract data from the Service, except to the extent that right cannot lawfully be excluded;
• probe, scan or test the security of the Service, interfere with its operation, or use it to distribute malware; or
• use the Service to build or train a competing product.

Fair use: Plans include stated monthly article volumes. Automated or scripted use that substantially exceeds normal interactive use, or that imposes disproportionate load on the Service or on the third-party APIs behind it, is not permitted.

We may suspend a workspace immediately where we reasonably believe this clause has been breached, where a payment fails, or where continued access presents a security or legal risk. We will tell you why, and restore access if the issue is resolved.

7. Plans, fees and billing

1. Plans. Current Plans, their inclusions and their prices are shown on the pricing page. Prices there are stated in US dollars (USD) and are exclusive of VAT and other applicable taxes unless the page says otherwise; VAT is calculated and added at checkout based on your billing country. There is no free trial; a free workspace can complete onboarding and view the dashboard, but paid features require an active subscription.
2. Merchant of record. Payments are processed by Lemon Squeezy (Lemon Squeezy, LLC), which acts as the merchant of record and reseller for all purchases. Lemon Squeezy is the seller for the payment transaction, issues your invoice or receipt, collects and remits VAT and sales taxes, and processes refunds. Lemon Squeezy's own terms and privacy notice apply to the payment. Your right to use the Service, and our obligations to you in providing it, are governed by these Terms.
3. Subscription and renewal. Subscriptions are sold on a monthly or annual basis and renew automatically at the end of each billing period at the then-current price for your Plan, until cancelled. By subscribing you authorise recurring charges to your chosen payment method.
4. Cancellation and refunds are governed by the Refund and Cancellation Policy, which includes a 14-day money-back guarantee and, for Consumers, the statutory right of withdrawal.
5. Failed payments. If a charge fails, we may retry it and may restrict or suspend paid features until payment succeeds. Repeated failure may result in the subscription ending.
6. Taxes. Where applicable, VAT is added at checkout by Lemon Squeezy based on your billing location. Business customers may enter a valid VAT identification number at checkout where the reverse charge applies.
7. Price changes. We may change prices. Any change takes effect at your next renewal and we will give you at least 30 days' notice by email beforehand. If you do not accept the new price, cancel before the renewal date; cancelling before renewal means you are never charged the new price.

8. Support and availability

We provide support by email at support@seopotion.co during normal business hours in Türkiye Time (UTC+3). Expert-Led Growth additionally includes the human SEO services described on the pricing page.

We aim to keep the Service available continuously but we do not commit to an uptime service level under these Terms. The Service may be unavailable during planned maintenance, emergency maintenance, or because of failures at third-party providers. We will use reasonable efforts to schedule planned downtime outside business hours.

9. Third-party services

The Service depends on third parties, and connecting an integration means data flows to them. These currently include:

Your use of a third-party service is subject to that provider's own terms. We are not responsible for third-party services, their availability, or changes they make to their APIs, pricing or policies — although a change that materially affects the Service will be handled under clause 4. You may disconnect an integration at any time in your settings.

Where you connect Google Search Console, our use of data received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. See the Privacy Policy for detail.

10. Intellectual property in the Service

We and our licensors own the Service, including its software, design, documentation, prompts, models configuration, trade marks and all related intellectual property. Subject to these Terms and to payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes for the duration of your subscription. No other rights are granted.

Feedback you send us about the Service may be used freely and without obligation to you.

11. Confidentiality

Each party may receive non-public information from the other. The receiving party will use it only to perform under these Terms, protect it with at least reasonable care, and not disclose it except to personnel and contractors bound by equivalent obligations, or where disclosure is required by law. This does not apply to information that is public, already known, independently developed, or lawfully received from a third party.

12. Data protection

Where we process personal data as a controller — your account data, billing records, support correspondence — the Privacy Policy applies.

Where you upload or connect content containing personal data of third parties (for example, personal data on your website or in Google Search Console) and we process it on your instructions, we act as a processor and you act as the controller. In that role we process personal data only on your documented instructions, keep it confidential, apply the security measures described in the Privacy Policy, engage sub-processors only under equivalent obligations, assist you with data subject requests, and delete or return the data when your account closes.

If you need those commitments as a separate signed Data Processing Agreement — because your own compliance programme requires one under Article 28 GDPR — request one at support@seopotion.co and we will provide it. Where a signed Data Processing Agreement is in place between us, it prevails over this clause. You must ensure you have a lawful basis for providing that data to us.

13. Warranties and disclaimers

To the fullest extent permitted by law, and without limiting clause 15:

• the Service is provided "as is" and "as available";
• we disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and accuracy;
• we do not warrant that the Service will be uninterrupted or error-free, that defects will be corrected, or that Output will be accurate, original, or fit for your purpose; and
• we do not warrant any SEO, traffic, ranking, revenue or AI-visibility result.

Nothing in these Terms excludes or limits the statutory rights of Consumers under mandatory EU or national law, including rights relating to the conformity of digital content and digital services.

14. Indemnity

If you are using the Service in the course of a business, you will indemnify and hold us harmless against claims, damages, losses and reasonable costs (including legal fees) arising from: (a) Customer Content; (b) Output you published or used; (c) your breach of clause 6 (Acceptable use) or clause 5.4; or (d) your infringement of a third party's rights. This clause does not apply to Consumers.

15. Limitation of liability

1. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be limited or excluded under applicable law.
2. Subject to clause 15.1, we are not liable for: loss of profits, revenue, business, goodwill, anticipated savings, search rankings or traffic; loss of or damage to data, except where we failed to take reasonable security measures; or any indirect or consequential loss.
3. Subject to clause 15.1, our total aggregate liability arising out of or in connection with these Terms in any 12-month period is limited to the greater of (a) the fees you paid us for the Service in the 12 months before the event giving rise to the claim, and (b) USD 100.
4. Consumers: the limitations in this clause apply only to the extent permitted by the consumer protection law of your country of residence. Where that law provides for liability for foreseeable damage arising from a breach of a material obligation, that liability is not excluded.

16. Term, termination and what happens to your data

1. These Terms apply for as long as you have an account.
2. You may cancel a subscription at any time as described in the Refund and Cancellation Policy, and may close your account by contacting support@seopotion.co.
3. We may terminate or suspend your access: immediately for a material breach of these Terms (including clause 6) or non-payment; or on 30 days' notice for convenience, in which case we will refund the unused portion of any prepaid period on a pro-rata basis.
4. On termination, your right to use the Service ends and paid features stop.
5. Data retention after termination. You can export Output before closing your account. After termination we retain workspace data for 30 days so the account can be restored on request, then delete or irreversibly anonymise it, except where we must keep records for legal, tax or accounting reasons. See the Privacy Policy for retention detail.
6. Clauses 5.1–5.5, 10, 11, 13, 14, 15, 16.5 and 18 survive termination.

17. Changes to these Terms

We may update these Terms — for example, to reflect new features, new third-party providers, or changes in law. For material changes we will give at least 30 days' notice by email or in-app notice before they take effect. If you do not accept a change, you may cancel before it takes effect; continuing to use the Service after that date means you accept the updated Terms. The current version is always published at seopotion.co/terms with its effective date.

18. Governing law and disputes

1. These Terms are governed by the laws of the Republic of Türkiye, excluding its conflict of law rules and the UN Convention on Contracts for the International Sale of Goods.
2. Business customers: the Istanbul (Çağlayan) Courts and Enforcement Offices have exclusive jurisdiction.
3. Consumers: you benefit from the mandatory consumer protection provisions of the law of the country where you are habitually resident, and nothing in clause 18.1 deprives you of that protection. You may bring proceedings in the courts of your country of residence.
4. Consumer dispute bodies. Consumers resident in Türkiye may apply to the Consumer Arbitration Committee (Tüketici Hakem Heyeti) or the Consumer Court for their place of residence, under Law No. 6502. Consumers resident in the EU may use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr. We are not obliged, and do not undertake, to participate in proceedings before any other consumer arbitration board — which does not affect the mandatory routes just described.
5. Before formal proceedings, please contact us at support@seopotion.co — most issues are resolved quickly.

19. General

• Entire agreement. These Terms, the Privacy Policy and the Refund and Cancellation Policy are the entire agreement between us about the Service and replace any earlier understanding.
• Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets, on notice to you.
• Severability. If a provision is unenforceable, the rest remains in force and the unenforceable provision is replaced by one that comes closest to its intended effect.
• No waiver. A failure to enforce a right is not a waiver of it.
• Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control.
• Notices. We will contact you at the email address on your account. Notices to us go to support@seopotion.co.
• Language. These Terms are provided in English. If we publish a translation, the English version prevails in case of any conflict.

20. Contact

• Deniz Yazagan, sole trader, trading as "Seopotion"
• Address: Bengi Sokak 8/1, Erenköy, Kadıköy, Istanbul, Türkiye
• Email: support@seopotion.co

All correspondence — support requests, legal notices, withdrawal notices and privacy enquiries — can be sent to that address.